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Terms and Conditions Experience Food

Introduction

Experience Food Terms and Conditions govern the use of the website www.sustorage22.com and regulate all sales made through our online shop. Please read these terms carefully before proceeding with your order: submitting an order implies acceptance of these Experience Food terms and conditions.

1. Seller’s Information

Experience Food, with registered office in Traversetolo, via Salvo D’Acquisto 15/B, VAT No. IT03062070341, email: [email protected].

2. Subject of the Contract

Through Experience Food, you can purchase luxury gourmet products, food gift boxes, and gourmet gift baskets. The characteristics, prices, and availability are indicated in the product description.

3. Conclusion of the Contract

The contract is finalized when the order is submitted through the web interface, followed by a confirmation email from Experience Food. The order becomes binding once confirmation is received.

4. Availability, Prices, and Promotions

Prices include VAT. Shipping costs, delivery times, and promotional conditions are indicated at checkout. Offers are valid while stocks last or until the specified date.

5. Payment Methods

We accept payments via credit card, PayPal, and bank transfer. Transactions are processed securely, in compliance with PSD2 regulations.

6. Shipping and Delivery

Products are shipped within 3-5 business days. Delivery times and costs are indicated during the purchase process. Delivery is to the ground floor, unless additional services are requested.

7. Right of Withdrawal

You have 14 days from receipt of the goods to exercise your right of withdrawal, in accordance with the Consumer Code. Products must be returned intact, in their original packaging. The procedure and conditions are outlined in our Return Policy.

8. Legal Guarantees

All products are covered by the 2-year legal guarantee of conformity. To exercise this right, please contact us through our Contact page.

9. Liability

Experience Food is not responsible for indirect damages or loss of profits resulting from the use of purchased products.

10. Dispute Resolution

For complaints related to your purchase, please contact us through our Contact page.
If an agreement cannot be reached, the buyer may refer to the European ODR platform, as provided for by ADR/ODR regulations lexibc.com+5ecommercelegale.it+5payplug.com+5payplug.comalbertocaschili.it.

11. Privacy

The processing of your data is carried out in accordance with our Privacy Policy and current GDPR regulations.